Account Deletion and Data Removal Process:

1. Request Submission: Users who wish to delete their account and associated data can do so by submitting a request through our designated account deletion page.
2. Verification: Upon receiving a deletion request, we will verify the identity of the user to ensure the security of the process and prevent unauthorized access. Verification may involve confirming certain account details or utilizing other appropriate authentication methods.
3. Confirmation: Once the request is verified, we will send a confirmation message to the user, acknowledging receipt of the deletion request and providing an estimated timeframe for completion.
4. Data Removal: Following confirmation, we will proceed to permanently delete the user's account and associated data from our systems. This includes any personal information, user-generated content, or other data associated with the account.
5. Confirmation of Deletion: Upon completion of the deletion process, we will send a final confirmation message to the user, confirming the successful deletion of their account and associated data from our systems.
6. Canco Cash and Points: All the data related to your Canco Cash and Points will be lost or unrecoverable, once your account is deleted.

Additional Information

• Backup Data: Please note that any backup copies of your data may exist in our system for a limited period due to technical constraints. However, such backup data will not be accessible or used for any purpose other than system restoration.
• Data Retention: We adhere to applicable laws and regulations regarding data retention. Certain data may be retained for a specific period to comply with legal obligations or for legitimate business purposes.
• Reactivation: If you wish to reactivate your account after deletion, you will need to create a new account with Canco Petroleum. Your previous data will not be recoverable after deletion.
• Contact Us: If you have any questions or concerns regarding the deletion of your account and associated data, please contact our support team using this form https://cancopetroleum.ca/contact (select "Other Technical Issues" for the subject).

Policy Updates

We reserve the right to update or modify this account deletion and data removal policy at any time. Users will be notified of any significant changes to the policy through appropriate channels. By using our services, you agree to abide by the terms outlined in this policy regarding the deletion of your account and associated data.

Last updated: 26/04/2024

Canco Petroleum strives to maintain transparency and accountability in our data handling practices. Thank you for entrusting us with your privacy and for using our services.